# How to use Priroda, II.6: cancelling an order

> A line removed, a quantity lowered or the whole order cancelled: whatever is not sold goes back into stock. On the web a cancelled order stays in your history, and each flower shows when and how many came back.

Markdown version of https://priroda.tech/en/videos/cancelling-an-order · Updated 2026-10-22 · Español: https://priroda.tech/es/videos/anular-un-pedido.md

**Video (55 s): How to use Priroda, II.6: cancelling an order** A line removed, a quantity lowered or the whole order cancelled: whatever is not sold goes back into stock. On the web a cancelled order stays in your history, and each flower shows when and how many came back. https://drlqxppssuulcpgbphzp.supabase.co/storage/v1/object/public/site-media/video/manual/II6.en.mp4?v=ede20a9bac

> Transcript:
> The customer changes their mind. Before, undoing a sale meant counting again.
> In Priroda, what isn't sold goes back where it was.
> If part of it changes: open the order, the pencil, and in Checkout, remove a line with the bin or lower the quantity. Update Order: what you remove goes back into stock.
> If the whole order is cancelled and it wasn't paid yet: the bin. The order is deleted, and everything goes back into stock.
> On the web you can also cancel it without deleting it: it stays as cancelled in your history, and the flowers go back into stock.
> On the iPad, the same: Cancel order, in the order details.
> And in each flower's history you see it came back, how many and when.

**Read it in writing**
- [Meet Priroda](https://priroda.tech/en/flower-shop-software#ep-II-6)
- [Today's orders and deliveries in a flower shop](https://priroda.tech/en/guide/todays-orders-and-deliveries)

**Try it in your flower shop** Create your shop in two minutes and use Priroda free for 14 days, no card needed. No commission on sales: one fixed monthly fee. [Create my shop](https://priroda.tech/?signup=1#/en) · [App Store](https://apps.apple.com/app/priroda-flower-shop-erp/id6789820557)

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Priroda (priroda.tech) is flower-shop management software for independent florists in Spain and across Europe. It runs the shop's daily operations from the iPad at the counter and from the web: stock and supplier deliveries, orders and deliveries, bouquet costing, invoicing with VAT, customer records, team tasks and the daily cash close.
It is not a marketplace and takes no commission on sales: a fixed monthly subscription with a 14-day free trial.

iPad app on the App Store: https://apps.apple.com/app/priroda-flower-shop-erp/id6789820557
Contact: info-crm@priroda.tech