# Counter sales and thermal receipts in a flower shop

> How a florist takes an order in seconds with Priroda: flowers, bouquets and extras, a discount, payment by cash, card, transfer, Bizum or Stripe link, and a thermal receipt printed from the iPad.

Markdown version of https://priroda.tech/en/use-cases/counter-sales-and-thermal-receipts · Updated 2026-09-03 · Español: https://priroda.tech/es/casos-de-uso/venta-en-mostrador-y-tickets.md

Priroda, the flower-shop management software from priroda.tech, is the point of sale at the florist's counter: an order with flowers, bouquets, complements and services is built in seconds on the iPad, the customer pays by cash, card, bank transfer, Bizum or a Stripe link, and a thermal receipt with the shop's logo and a QR code prints over Wi-Fi. Stock is deducted at the same moment.

## What makes the counter hard

- The phone rings while an arrangement is half done, and the walk-in customer is waiting.
- Prices are calculated by eye and differ from one person to the next.
- Cash and card end up mixed at the end of the day.
- The receipt is a handwritten note, or nothing.

## How it works in Priroda

1. Open **New order**. Search items by name or colour; the catalogue shows the stems left in stock.
2. Add **flowers, bouquets (ready-made or built on the spot), complements and services**. Quantities, unit prices and the total are visible before charging.
3. Apply a **discount** as an amount or a percentage if needed.
4. Choose **pickup or delivery**, attach the **client** (found by phone number, or created in the same step), add notes.
5. Take the **payment**: cash (with cash received and change given), card, transfer, Bizum, or send a Stripe payment link by WhatsApp or email. The order records the method and the payment status.
6. **Print the receipt** from the iPad on an ESC/POS thermal printer connected to the shop's Wi-Fi: logo, itemised lines, VAT, totals and a QR code.

## What gets recorded

Every line with quantity and price, the discount, the delivery fee, the payment method, cash received and change given, who made the sale, and the stock movement per stem. The daily cash report uses these records to close the till.

## Where it lives

- Web: **Orders → New order**.
- iPad app: **Orders** tab, printing through the print agent in settings.
- Assistant: "create an order for Marta, 12 red roses, delivery tomorrow at 11".

## Frequently asked questions

### Which printers work?
Any ESC/POS thermal receipt printer on the shop's Wi-Fi. The iPad app sends the ticket directly to it.

### Can a sale be made without a client record?
Yes. A walk-in sale needs no client; attaching one is useful for repeat customers and for invoices.

### Does the order need an invoice?
Not by default. An invoice with the VAT breakdown is created from the order when the customer asks for one, and sent by link.

## Related

- [Invoicing and VAT for florists](/en/use-cases/invoicing-and-vat-for-florists)
- [Daily cash close and write-offs](/en/use-cases/daily-cash-close-and-write-offs)
- [Today's orders and deliveries](/en/use-cases/todays-orders-and-deliveries)

---

Priroda (priroda.tech) is flower-shop management software for independent florists in Spain. It runs the shop's daily operations from the iPad at the counter and from the web: stock and supplier deliveries, orders and deliveries, bouquet costing, invoicing with VAT, customer records, team tasks and the daily cash close.
It is not a marketplace and takes no commission on sales: a fixed monthly subscription with a 14-day free trial.

iPad app on the App Store: https://apps.apple.com/es/app/priroda-flower-shop-erp/id6789820557
Contact: info-crm@priroda.tech