# Delivery for flower shops: zones drawn on the map, time windows and a fee that calculates itself

> Delivery for flower shops: the florist draws the delivery zones on the map, gives each zone a price per delivery window, sets the weekly windows and the days off, and Priroda calculates the fee itself at the counter, by phone and in the online store, with the same rules. The real cost of every delivery sits next to what was charged. 14 days free.

Markdown version of https://priroda.tech/en/delivery-for-flower-shops · Updated 2026-10-06 · Español: https://priroda.tech/es/reparto-para-floristerias.md

"How much to Bouzas? And to Nigrán?" gets a different answer from every person at the counter, and the website charges a flat fee that loses money on far addresses and scares people off on near ones. In Priroda a flower shop's delivery is defined once: zones drawn on the map, a price for each zone and window, the windows the shop actually serves. From there, the fee calculates itself on a phone order and in the online store, with the same rules.

- **Freehand zones**: Polygons on the Google map that follow the real streets the shop serves, no postcode lists.
- **Price per zone and window**: Each pair of zone and window has its fee, a minimum order if you want one and an estimated time.
- **Weekly windows**: Windows with slots, days off and exceptions for holidays. A zone with no window is closed.
- **The fee, by itself**: The order's address is matched to a zone and the fee appears. The same by phone as on the web.
- **The web only offers what is possible**: Available days and times, delivery calculated with the zones, the slot's minimum order.
- **What delivering costs**: The real cost (a courier, the fuel) next to what was charged, in the delivery report.

## Zones that fit your city

In **Settings → Delivery** you draw each zone as a polygon on the map. Zones stack: the one drawn on top wins where they overlap, so a cheap zone in the centre can sit inside a wider, dearer one, and the areas fit exactly. No postcode list is needed: zones follow the streets the shop really serves. A shop with two locations sets up each one's zones and windows separately.

## Windows the shop keeps

You define the **weekly windows** with their slots, the days off and the exceptions for holidays. On a peak day, you add extra slots, close a morning or put a minimum order on far zones. The online store and the counter offer only what the shop can deliver: no more website letting people pick Sunday when the shop only delivers on Saturday mornings.

## One fee, two counters

When an order is created at the counter or by phone, the address is matched to a zone and the fee calculates itself, with the estimated time. In the online store, checkout offers only the available days and times, calculates delivery with the same zones and applies the slot's minimum order. A customer who lives far away can always collect in shop: zones only rule over delivery.

## Knowing whether delivery makes or loses money

The delivery cost the shop actually paid (a courier, the fuel, the time) is noted on the order next to the fee charged. The **delivery report** lists deliveries per period with fees charged and costs paid, and says whether delivering leaves money. The assistant answers "how much would delivery to Rúa Urzáiz 20 cost on Saturday morning" or closes delivery on 1 November when you ask.

## How delivery is set up, step by step

1. **You draw the zones**: On the map, freehand. Centre, first ring, outskirts: the ones your shop serves.
2. **You set the windows**: Weekly windows, days off, holidays.
3. **You price each pair**: Zone and window, with a minimum order and an estimated time if you want.
4. **A phone order**: The address falls in a zone and the fee appears by itself.
5. **A web order**: The customer only sees the possible days and times; delivery is calculated with the same zones.

**Draw your zones and stop guessing** Create your shop, paint your zones on the map and price them. From then on the counter and the web charge the same. 14 days free, no card. [Create my shop](https://priroda.tech/?signup=1#/en) · [iPad app](https://apps.apple.com/es/app/priroda-flower-shop-erp/id6789820557)

## Frequently asked questions

### Which plan includes delivery?
Zones, windows, fees and the delivery report are in the Basic plan (€24.99 a month). The Communications plan (€49.50 a month) adds the online store, which uses the same zones, and delivery notices by WhatsApp.

### Do I need a postcode list?
No. Zones are drawn freehand on the map, so they can follow the real streets the shop serves.

### Does Priroda optimise the driver's route?
Not today: Priroda calculates the fee, sets the windows and lists the day's deliveries with their addresses in the delivery report. Stop ordering and a driver app are not in the product.

### Can I charge differently on Saturday morning?
Yes. The price is per pair of zone and window, so the same neighbourhood can cost differently on weekdays and on Saturday, and a window can have its own minimum order.

### What does each delivery really cost me?
There is a [delivery fee calculator](/en/tools/delivery-fee-calculator), free and without an account, to work out the cost per delivery with your kilometres, your time and your orders per run, and decide what to charge in each zone.

## Related

- [Delivery zones, windows and fees of a flower shop](/en/use-cases/delivery-zones-and-fees)
- [Today's orders and deliveries](/en/use-cases/todays-orders-and-deliveries)
- [Online store for florists](/en/online-store-for-florists)
- [Delivery fee calculator by zone](/en/tools/delivery-fee-calculator)

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Priroda (priroda.tech) is flower-shop management software for independent florists in Spain. It runs the shop's daily operations from the iPad at the counter and from the web: stock and supplier deliveries, orders and deliveries, bouquet costing, invoicing with VAT, customer records, team tasks and the daily cash close.
It is not a marketplace and takes no commission on sales: a fixed monthly subscription with a 14-day free trial.

iPad app on the App Store: https://apps.apple.com/es/app/priroda-flower-shop-erp/id6789820557
Contact: info-crm@priroda.tech
